Terms & Conditions for SMS & MMS Messaging

Effective Date: 06/15/2023

Provider: VELORA BEAUTY GROUP LLC DBA VELORA BEAUTY (“we,” “us,” “our”)

These Terms & Conditions govern your use of our SMS and MMS messaging services. By opting in to receive SMS or MMS messages from us, you agree to these terms.

1. Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive SMS and/or MMS messages from us, including but not limited to:

• Promotional offers

• Account updates

• Transaction alerts

• Cart reminder messages triggered by abandoned shopping cart activity tracked via website cookies

• Customer service communications

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan. Your consent is not a condition of purchase.

2. Opt-Out & Help

You may opt out at any time by replying STOP to any message. You will receive a confirmation text verifying your opt-out.

For assistance, reply HELP or contact us at INFO@BEAUTYBYVELORA.COM.

3. Message Delivery

We are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and network operator, which is outside our control.

Supported carriers are not liable for delayed or undelivered messages.

4. Eligibility

You must be 18 years or older (or have parental/guardian consent if under 18) to participate in our SMS/MMS program. Our services are not intended for children under 13.

5. Privacy

Your use of our SMS/MMS services is subject to our Privacy Policy, which explains how we collect, use, and safeguard your information. Text messaging originator opt-in data and consent will not be shared with any third parties.

6. Third-Party Services

We may use third-party platforms to deliver SMS/MMS messages. These providers act on our behalf and may not use your information for their own purposes.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any damages arising from or related to your use (or inability to use) our SMS/MMS services, including but not limited to lost profits, lost data, or business interruption.

8. Dispute Resolution

Any disputes arising under these Terms & Conditions will be resolved through binding arbitration on an individual basis, not in a class action, unless prohibited by law in your jurisdiction. Arbitration will take place in the State of Illinois, under the rules of the American Arbitration Association (AAA).

Note: Please confirm the correct state for arbitration and replace “Illinois” if applicable.

9. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Illinois, without regard to its conflict of law principles.

Note: Please confirm the correct governing state and replace “Illinois” if applicable.

10. Changes to Terms

We may update or modify these Terms & Conditions at any time. Updates will be effective when posted to our website or otherwise communicated to you. Continued use of our SMS/MMS services after changes constitutes acceptance of those changes.

11. Contact Information

For questions about these Terms & Conditions, contact us at:

VELORA BEAUTY GROUP LLC DBA VELORA BEAUTY

Email: info@beautybyvelora.com

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